Legal Policy & Terms of Service

Effective Date: May 12, 2026

Welcome to Maxicab Services Singapore (UEN:53453310L). By using our website, booking our transportation services, or contacting us, you agree to the following Legal Policy and Terms of Service.

This website and transportation services are operated by Maxicab Services in Singapore.

• All bookings are subject to availability.
• Advance booking is recommended.
• Last-minute bookings may be accepted depending on vehicle and driver availability.
• Customers must provide accurate pickup, drop-off, contact, and passenger details.
• Maxicab Services reserves the right to reject or cancel any booking if incorrect or misleading information is provided.

• Fares will be confirmed before or during booking confirmation.
• Payment may be made by cash, PayNow, bank transfer, online payment, or other approved payment methods.
• Full payment may be required before the trip for selected services.
• Additional charges may apply for:
  
  • Extra waiting time
  • Additional stops
  • Midnight surcharge
  • Public holiday surcharge
  • ERP, parking, or toll charges
  • Special requests or oversized luggage

• Cancellations made in advance may not incur charges.
• Last-minute cancellations may incur cancellation fees.
• Customers who fail to appear at the pickup location without notice may be considered a no-show and charged accordingly.
• Refund processing times may vary depending on payment method.

• Complimentary waiting time may be provided for selected services.
• Additional waiting charges may apply after the grace period.
• Flight delays should be informed as early as possible.

Passengers agree:

• To behave respectfully toward drivers.
• Not to smoke, consume illegal substances, or damage the vehicle.
• Not to carry prohibited or dangerous items.
• To ensure children are supervised at all times.
• To wear seat belts where applicable.

Maxicab Services reserves the right to terminate a trip without refund if passengers engage in unsafe, illegal, abusive, or disruptive behavior.

• Maxicab Services will make reasonable efforts to provide timely and reliable transportation.
• We are not liable for delays caused by traffic conditions, accidents, weather, road closures, government restrictions, or events beyond our control.
• We are not responsible for missed flights, appointments, or business losses due to unforeseen delays.
• Personal belongings left in the vehicle are the responsibility of the passenger.

• Lost items found in vehicles may be kept temporarily.
• Customers should contact us immediately regarding lost belongings.
• Delivery or return charges may apply.
• Unclaimed items may be disposed of after a reasonable period.

By using our website, you agree not to:

• Use the website for unlawful purposes.
• Attempt unauthorized access to systems or data.
• Copy, reproduce, or misuse website content without permission.
• Submit false or misleading booking requests.

All content on this website, including logos, text, graphics, branding, and marketing materials, belongs to Maxicab Services unless otherwise stated.

Unauthorized use, copying, or distribution is prohibited.

Maxicab Services may collect personal information such as:

• Name
• Contact number
• Email address
• Pickup and destination details
• Booking information

This information is used for:

• Booking management
• Customer support
• Service improvements
• Marketing and promotions (where permitted)

We do not sell customer information to third parties.

Customer information may only be shared when necessary for:

• Driver coordination
• Payment processing
• Legal or regulatory compliance

Our website may contain links or integrations with third-party services, such as payment gateways, maps, analytics tools, or communication platforms.

Maxicab Services is not responsible for the policies or practices of third-party providers.

Services may vary depending on:

• Vehicle availability
• Weather conditions
• Traffic situations
• Operational limitations
• Government regulations

We reserve the right to modify, suspend, or discontinue services without prior notice.

Customers agree to indemnify and hold harmless Maxicab Services, its drivers, staff, and affiliates from claims, damages, losses, liabilities, and expenses arising from misuse of services or violation of these terms.

These terms shall be governed and interpreted in accordance with the laws of Singapore.

Any disputes arising from the use of our services or website shall be subject to the exclusive jurisdiction of the courts of Singapore.

Maxicab Services reserves the right to update or modify this Legal Policy at any time without prior notice.

Updated versions will be published on this website.

For enquiries, bookings, or policy-related questions, please contact:

Maxicab Services Singapore Website: https://maxicabservice.com

By using our services or website, you acknowledge that you have read, understood, and agreed to this Legal Policy and Terms of Service.